About the Company
A well-established Health Insurance Company is looking for a seasoned Digital Sales Professional to lead their telesales & digital team in the UAE.
About the Role
- Leading the growth of the Retail channel, including Online, Digital and Telesales
- Role is responsible to build and manage online channel for providing best in class digital customer experience.
- Lead as a Digital Champion to promote digital & transformative solutions internally
- Work closely with internal teams and lead strategic partners/vendors to execute the project in an agile model, targeting to deliver the best solution on time on budget
- Develop, implement and ensure a high-performing online system
- Observe and maintain high quality service
- Timely and efficient resolution of customer issues
- Instigate the creation of procedures and systems to maximize client onboarding and retention.
About the Individual
- Bachelor’s degree in Insurance, Business Administration or equivalent
- Minimum 5 – 7 years of experience in a similar role
- Strong negotiation and communication skills
- Prior experience in managing high sales targets through online/telesales channels and improvising the online customer journey experience
Salary commensurate based on Candidates’ experience
An excellent bonus scheme and other benefits