Dubai, UAE

About the Company

  • A well-established Insurance Broker is currently looking for an energetic and dynamic Medical Insurance Placement Broker to deliver the highest customer experience for their clients.

About the Role

  • Helping develop and execute assigned account planning process and strategy
  • Executing all phases of the retention/renewal lifecycle
  • Proactively building and maintaining good working relationships with clients and insurers
  • Efficiently managing day-to-day operations (quotations, addition/deletion etc)
  • Educating existing customers on insurance products, mechanics, and regulatory requirements
  • Onboarding customers to the Benefits platform, while also monitoring and driving utilization
  • Defining and/or re-designing customer service to optimize efficiency
  • Partnering with cross-functional teams by providing feedback and suggestion
  • Developing and delivering world-class customer service / sales training on an on-going basis

About the Individual

  • 3-5 years of experience in a B2B or account management position
  • Excellent verbal and written communications skills with HR and C-level professionals in the UAE
  • Strong strategic, critical thinking skills and problem-solving ability
  • Obsessively organized and detail oriented
  • Building strong relationships and ability to work effectively with cross-functionally both internally and externally
  • Experience working in a high-growth environment
  • Strong Knowledge on DHA & HAAD Guidelines


  • Salary commensurate based on Candidates’ experience


  • An excellent bonus scheme and other benefits

Clifford Morris

Account Manager

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