RELATIONSHIP MANAGER – MEDICAL INSURANCE

Our client, a leading International Insurer, is currently recruiting an experienced and competent Relationship Manager to join their Medical Insurance team in Riyadh.

Reporting to the Senior Corporate Client Manager with a dotted line to the SME Team Leader, you will be responsible for:

• Managing a portfolio of SME clients in KSA;
• Supporting a portfolio of Corporate clients in KSA;
• Engaging with our partners and clients regularly:
• Service and support our partners and clients as required;
• Conduct strategic meeting with our partners and clients;
• Build and maintain strong relationships with our partners, our clients and all internal stakeholders.
• Pro-actively manage and negotiate the renewals for our book-rated portfolio and corporates by executing annual renewal strategy and optimizing rate action by having appropriate conversation with our partners and client. Achieve individual target on SME portfolio.
• Strategically manage a portfolio and a broker management relationship to achieve business goals.
• Expert in KSA compliance requirements with CCHI and SAMA. Pro-actively identify any Compliance risk for our partners and clients.
• Develop and maintain strong relationships with an assigned portfolio of clients/brokers, by pro-actively engaging in regular communication by email, field based meetings, or telephone.
• Conduct strategic meetings on at least quarterly basis with your brokers face to face – including their management – to review the retention rate, the successes and challenges.
• Take the lead in day to day enquiries for assigned portfolio working with internal stakeholders to resolve in agreed timelines.
• Look for growth opportunities throughout the year with existing groups.
• Database Management, ensuring all relevant details are recorded accurately in our systems.
• Responsible of issuing the renewal proposal within our turnaround time and on renewing within Compliance turnaround time.

• 4 years insurance or strategic relationship management experience in SME & Corporate (B2B) environment.
• Experience of working with multiple stakeholders and distribution channels.
• Education/professional qualifications required
• Saudi National only
• Fluent in English in both written and verbal communications

Salary commensurate based on Candidates’ experience

An excellent bonus scheme and other benefits